Round Trip Exchange Fee

The glasses are great because they are always available for me without having to search the house! I also like the quality of the glass used.

Introduced to Clics magnetic glasses after my reading glasses broke in Italy. Asked our waiter where I might find a new pair and he literally walked me to a store where I could purchase Clics. Bought them and never have to dig glasses out of my purse, worry about losing them, they're right around your neck. Perfect!

New spec s for Christ mass Love them

I re-ordered bifocals because of an error I had made in the original order and I am very satisfied with the result. I was also pleased with the short turnaround time. Customer service was very helpful!

OK, so I love the product. I have probably sold 50 pair from my clients asking me about them... it's almost like a magic trick. I am not a huge fan of the $7.95 rt return fee. Another source on Amazon just exchanged them even up, sent me an e-mail with a label and shipped the new stronger pair before they had time to get the old back. Having said that, I suppose some sort of fee is necessary.

Very convenient way to exchange glasses. Ordered wrong color and this method was easy and fast.

First time customer. Original size too small. Customer service rep great. Used round trip return. Quite awhile since I have had such a positive experience. Be proud of your customer service department.

Customer services rocks!!!! Very supportive and helpful.

I bought glasses that would not fit my big noggin. Needed to get the XL size. Bought the round trip exchange and my new larger glasses showed up just like they were supposed to.